Refund policy

30-Day Easy Returns

We want you to feel confident with every purchase from Rybalt. If for any reason you are not satisfied with your order, we offer a simple and straightforward return process to help you return or exchange your item.

Return Policy Overview

Return Timeframe: You have 30 days from the date your order is delivered to request a return.
Condition: Items must be returned in the same condition as received, with no signs of use.
Easy Returns: If you need to return an item, simply reach out to us and our team will assist you promptly.

Return Costs

Defective Products: If your item arrives damaged or defective, you will not be responsible for return shipping costs. This includes products that are faulty or damaged during transit.
Customer Remorse (Change of Mind): If you decide to return an item for personal reasons, you will be responsible for return shipping costs. This includes the cost to send the item back to us. Original shipping costs are non-refundable.

How to Return an Item

Contact Us: Please reach out via our Contact Us page or email info@rybalt.com. Include your order number and reason for return.
Pack Your Item: Ensure the item is securely packed in its original packaging, including all accessories and tags.
Send It Back: Follow the return instructions provided and drop off your package at a local shipping facility.

Refund Process

Inspection: Once we receive your return, we will inspect the item to ensure it meets our return criteria.
Refund: Approved refunds will be issued to the original payment method. Please allow 8–10 business days for the refund to appear in your account.

Exchanges

If you need a different size, color, or product, contact us and we will assist you with a smooth exchange process.

Order Cancellations

Orders may be canceled within 24 hours of being placed. After this period, orders may already be processed and cannot be modified or canceled.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons. These items will be clearly noted in the product description.

For More Information

Questions?
Visit our FAQs page or reach out through our Contact Us page.

Contact Information

Store Name: Rybalt

Address: 11627 175th St, Artesia, CA 90701, USA

Email: info@rybalt.com